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Frequently Asked Questions

Frequently Asked Questions

ePIC Dashboard

We recommend using our fleet management tool, ePIC Dashboard. You can download the latest version directly from the ePIC GitHub repository.

If you have a static IP and cannot access your miner, restarting your router may assign a new IP address.

To locate your miner’s new IP, use the scan feature in the ePIC Dashboard.

Alternatively, you can resolve this by flashing an SD card to update the image or performing a power cycle on the miner.

Yes, you can set a specific IP range and save a list of miners for quick recovery during future sessions.

You can also manage miner pools and sub-accounts efficiently by using the filtering function in conjunction with IP ranges.

There is currently no function that allows you to set all your miners to static IPs at once. You will need to manually access each miner’s IP address, disable DHCP, and set a static IP individually.

The dashboard allows you to apply mass configurations for advanced features, including Perpetual Tune settings, Throttle targets, Critical Temperature parameters, AutoFan, and the “Idle on Connection Lost” function.

Yes, recent updates to the ePIC Dashboard include a dedicated feature button that allows you to easily revert your miners back to their original stock settings.

Rig Runner

RigRunner is a user-friendly application designed to make installing UMC OS firmware on your Antminer rigs fast, easy, and reliable. It allows users to scan, install, and uninstall UMC OS directly onto Amlogic, BeagleBone, and Xilinx stock control boards without requiring command-line expertise.

RigRunner offers cross-platform support and works seamlessly on Windows, macOS, Debian, and Red Hat systems.

Stock control board users can choose between purchasing a license key or opting for a 1.5% dev fee option, depending on whichever best aligns with their operational strategy.

You can obtain a license key by contacting license@epicblockchain.io.

If your license expires, mining will automatically default to the set dev fee.

Compatible: February 2024 or prior, and newer than September 2025.

Incompatible: March through June 2024, and FR-1.39(260318-S21-Pro+). If your rig has an incompatible version, upgrade to a later stock firmware version first. 

Contact support@epicblockchain.io for more info.

Important Note: The latest S21 Pro+ and S21 Pro (FR-1.96) stock firmware install features are only available by request. Please contact: info@epicblockchain.io

RigRunner allows you to conveniently load firmware directly from GitHub. If you are manually loading a specific version, make sure to use the UMC OS (umcos-antminer) firmware files.

Do not use the powerplay-antminer firmware.

No, RigRunner safely maintains your existing pool settings and network configurations across the installation process.

Once RigRunner is installed and UMC OS is downloaded, you can enter IP addresses in these formats:

Subnet: 192.168.1.0/24

Specific range: 192.168.1.1-254

Multiple IPs: 192.168.1.10,20,30

Single IP: 192.168.1.100

Yes, the scan timeout is now configurable. 

Yes, RigRunner provides full uninstallation support, allowing you to easily revert your rigs back to their original stock firmware state.

It includes increased safety checks before triggering an uninstall on rigs that were previously mining.

UMC OS

UMC OS enables users to install ePIC firmware directly onto stock control boards, offering a flexible alternative to using proprietary ePIC UMC boards.

It provides all of ePIC’s advanced firmware features and configurations available via Webdash.

If you are using stock control boards, you must manage the firmware using the RigRunner application with the umcos-antminer firmware files.

If you are using an ePIC UMC board, you must use the powerplay-antminer firmware files.

Recent updates also allow users to update their systems via a simple drag-and-drop system update upload directly on the Web UI.

Yes, there is a 1.5% dev fee, which was recently lowered to provide significant savings. 

If you are interested in licensing options, please contact license@epicblockchain.io.

UMC OS supports Amlogic, Xilinx, and BeagleBone stock control boards. 

The firmware currently supports the S19 series (S19, S19 Pro, S19J, S19J Pro, S19K Pro, S19 XP, S19J Pro+) and the S21 series (S21, S21 Pro, S21+, S21 XP).

Our firmware allows you to set voltage and frequency manually. However, using the Perpetual Tune feature will automatically calculate the best frequency and voltage to reach your target hashrate with optimal efficiency.

Voltage Optimizer: Adjusts the chip clock by changing the frequency on all chips to find the best efficiency at a certain voltage. 

Chip Tune: Targets a specific setting and adjusts the chip clock by changing the frequency of individual chips to achieve the best performance at a specific voltage.

Board Tune: A hybrid of Voltage Optimizer and Chip Tune. It adjusts the board clock by changing the frequency of individual chips on the best-performing hashboards. 

Note: Board Tune is now the default algorithm for S21 miners.

No, we recommend not making any changes to the Tune settings while Perpetual Tune is active, as the software will overwrite any modified values and continue auto-tuning.

This error indicates that the hashboards are not working. Check all physical connections, and try running Voltage Optimizer instead, as it can adjust the throttle up and down based on temperature.

Yes, but there are conditions to consider. Since voltage is influenced by temperature, being too aggressive with AutoFan can interfere with the tuning. You must fine-tune both settings to suit your specific environment.

Power consumption on Webdash is estimated due to the lack of current feedback from certain models of Antminer PSUs. For the S19 series, we recommend reading the power directly from the meter for the most accurate results. Accurate power readings for the APW17 (S21 and S21 Pro) are available on newer firmware versions.

We are actively working on adding a Power Tune feature.

Some Bitmain chips are unique. ePIC has discovered a pattern on Antminers with BM1366 ASIC chips (like the S19K Pro and S19 XP) that outperforms stock performance when overclocking using Overdrive mode.

We encourage cautious overclocking. Each chip and system has its own unique sweet spot. While our system allows you to overclock, optimal performance is not guaranteed if pushed past stable limits.

We have built-in features for overheat protection, such as survival mode. The firmware monitors temperature every 3 seconds and automatically throttles down the hashrate when approaching the shutdown temperature. 

If it reaches the limit, it shuts down power to protect the chips and cools down before ramping back up.

While the miner’s uptime should increase when hashrate decreases (reducing heat production), if the miner still reaches the shutdown temperature, it will shut down to protect the chips and cool down before ramping up to the new throttled target hashrate.

Yes, you can safely remove the PSU fans as long as the PSU itself does not overheat in your immersion fluid.

No, UMC OS can run without a physical fan spoofer.

Try reconnecting the fan, and check the number of fans detected versus the “Minimum Working Fans Required” setting under FANS. If replacing the fans with working ones doesn’t resolve the issue, the control board itself may be damaged.

Check all internal connections. If the ambient temperature is above 40°C, the PSU might shut down, leading to communication loss with the chip.

You can also consider rolling back to an older firmware version to see if the issue persists.

Check whether your network connection and the mining pool are functioning correctly. If configured incorrectly, clear and re-add your pool address by going to Mining Config > Clear Fields, pasting your pool address, and filling in your pool username under Worker Name.

The Unique ID is useful when managing hundreds of miners. It helps identify your miner by its IP address, MAC address, or CPU ID under the Worker Name on the dashboard.

Yes, we have a function called “Idle On Connection Lost” which prevents the miner from drawing unnecessary power, and it is enabled by default.

Yes, the Hashrate Split feature is supported. Recent updates have also added hashrate split quota controls via the API and Web interface.

Yes, the firmware supports the xnsub flag and also includes full Stratum TLS/SSL support for secure connections.

The default password is letmein. You can change it under Settings > System > Change Password > Apply. 

Recent updates have also added password caching to the Web UI to reduce repeated prompts.

 

UMC Board (Control Board Solution)

Unfortunately, our current design does not support display at this time. For more information, please refer to the UMC & SOM Form Factor Guide.

No, but you can use an API and endpoint to send data to your source server. You can also use the API tab on Webdash to view and test available API commands, or SSH into your miner to retrieve logs.

Only Antminer- and BlockMiner-compatible UMCs are supported by Foreman. Please contact us at support@epicblockchain.io for more information.

Setting up your UMC is simple! 

Follow the detailed step-by-step instructions in our user guide to ensure proper installation and configuration.

You can update the firmware directly using system update under Settings or flash with a SD card.

For detailed instructions, please refer to the user guide.

The extent to which you can overclock your miner depends on external factors such as your cooling mechanism and the limit of your power supply. 

Since performance can vary based on individual setups, we encourage careful testing and consideration of your specific conditions.

Try re-flashing the UMC by downloading the SD recovery image or performing a power cycle. 

Please note that the IP report button is enabled on UMC 4.3.1 and above. This button is also supported by Foreman and ePIC Dashboard.

We recommend re-flashing the UMC by downloading the SD recovery image of the latest firmware from Github.

The performance of the UMC board varies based on individual setups and external factors. Ensure that the operating temperature does not exceed 40°C. You may also want to use our Voltage Optimizer to enhance performance and stability.

Blinking Green and Red: System is calibrating .

Blinking Green: System is booting up .

Solid Green: System is mining normally .

Solid Green and Red: Mining with fewer than 3 hashboards (some boards may be defective) .

Solid Red: Miner is in an idle state.

The channels are arranged to provide maximum flexibility and compatibility across different miners, as some miners utilize different communication protocols.

No, a power cord is NOT included with the miner. You will need to provide one that meets the requirements of the country where the product will be used.

We charge a one-time flat fee for the hardware. Firmware updates are provided without any additional fees.

BlockMiner

Absolutely! The Model 520i is designed to operate in both air and immersion environments. You can choose the operating environment based on your needs.

The switch on the PSU is used to turn off the PSU fans. This feature is particularly useful for users who are preparing the miner for immersion, allowing them to avoid disassembling the PSU and removing the fans.

“Immersion-ready” refers to several enhancements made to the Model 520i, including:

  • A 5kW PSU providing headroom for overclocking.
  • The ability to maintain overclocking even after fan removal in immersion.
  • Minimal stickers on the PSU to reduce the risk of debris blocking the tank.
  • Filtered graphite thermal pads to minimize the risk of being washed away in immersion.

The Model 520i has two C19 plugs. Please note that power cables are NOT included with the miner.

SC200

Yes, our PSU can operate in Normal Mode with both 110V and 220V. However, please note that all miners are defaulted to “Efficiency Mode.” To change the mining mode:

  1. Open your ePIC Dashboard.
  2. Select “Table” from the menu on the left-hand side.
  3. Select the miner you wish to change.
  4. Under “OPERATING MODE,” choose the desired mode from the drop-down menu.
  5. Enter your password and click “APPLY.”
  6. You are all set!

Firmware updates are essential for optimal performance. There are two ways to update your firmware:

  • Update through ePIC Dashboard (recommended):
    • Download the latest firmware version.
    • Select the rig(s) you want to update by clicking the checkboxes in the table.
    • On the ePIC Dashboard, click “Firmware” at the bottom of the menu bar.
    • Click “Browse” in the “Firmware file” section and upload the downloaded file.
    • Check “Maintain config over update” (otherwise, the miner will revert to the default manufacturer wallet).
    • Enter your password and click “Apply.”
    • Your firmware will be updated.
  • Update by flashing the SD card:
    • If necessary, flash the SD card with the new firmware.
    • SD card files and instructions can be found here: SD Card Documentation.

If your miner is not discoverable by the dashboard, follow these troubleshooting steps:

  1. Ensure your miner is powered on.
  2. Check if the lights on the front of the rig are solid green. Flickering red and green lights indicate calibration.
  3. Verify that your internet connection is working.
  4. If the lights are solid green, check if your rig is mining to your wallet.
  5. Ensure the dashboard and miner are on the same subnet (same switch/router, etc.). If not, the ePIC dashboard may not detect it automatically.

If your miner is underperforming:

  1. Verify if your miner is set to Efficiency Mode. In this mode, the expected hashrate is 1.8 TH/s ±10%.
  2. If the hashrate is still lower than expected, check if your firmware is updated to the latest version

All SD cards now come preflashed. If your SD card needs to be reflashed, more details can be found here: SD Card Documentation.