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Privacy Policy


Last Revised: July 8, 2022



ePIC Blockchain Technologies Inc. and its affiliates including EPIC ASIC Asia Limited (collectively, “ePIC”, “we”, “our”, or “us” and terms of similar meaning), are committed to protecting your (“your” and “you”) privacy. This privacy policy (the “Privacy Policy”) describes how we collect, use, process, and disclose personal information in connection with our website located at (the “Website”)



By visiting the Website, you expressly consent to the collection, use (the word “use” in this Privacy Policy will mean “access or use”), processing, and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to our Terms of Use located at


We may make changes to our Privacy Policy from time to time. When we do so, we will post the revised policy on our Website and amend the “last revised” date at the top of the policy. We encourage you to check back on our Website for the latest information on our Privacy Policy and practices. Following our posting of any changes to this policy, your continued use of the Website signifies your consent to the revised terms of this Privacy Policy.



In this Privacy Policy, “Personal Information” means any information about an identifiable individual, including any information that, alone or in combination with other information, could be used to identify an individual. Personal Information does not include information that is aggregated or anonymized in such a manner that it cannot be connected to you or any other end-users (“Users”). Personal Information also does not include business contact information, such as your work email address or telephone number.



ePIC is responsible for Personal Information in our possession and control. We have designated a Privacy Officer to oversee our compliance with this Privacy Policy and privacy legislation, and to answer any questions you may have about our privacy practices.



Information We Collect
When you use the Website or purchase products from us, we may collect the following information from you:

  • Any Personal Information that you may provide directly to us when you contact us with questions and/or inquiries, including your name, e-mail address, mailing and billing address (if required to process a payment);
  • Payment processing information such as credit card number, bank account information, which shall be processed by third party payment processors;
  • Information about your device(s), including your IP address, device unique identifier, mobile network information and device telephone number;
  • Geo-location information;
  • Technical support records; and
  • Service requests and inquiries.

Other than some key information which we require you to provide in order to access our Website, most of the Personal Information that you provide to us is optional.



How Do We Use Personal Information?

ePIC collects and uses Personal Information for the following purposes:

  • to provide our products and services to you and other Users;
  • to establish and maintain our relationship with you and to communicate with you in order to provide our products and services (including for technical support);
  • to respond to any correspondence you may direct to us;
  • to develop, test, and improve our products and the services we provide to you;
  • to enforce our Terms of Use;
  • to send you advertising and promotional messages, as permitted by law;
  • to meet legal and regulatory requirements; and
  • for any other reasonable purposes, as permitted by law, for which you have provided your express consent or in which your consent can be reasonably implied.

We and/or our service providers may use your Personal Information to create aggregate, de-identified data that we may use or disclose for any purpose, in our sole discretion. We may use your feedback, comments, questions, and engagement to understand and analyze the interests, needs, and preferences of customers and users, to improve our products and services, and to tailor the Website, products and/or services to you. We may also use cookies and other technologies to improve our Website and collect statistical information about how our Website is being used, as described below.


How Do We Use Non-Personally Identifiable Information?
We collect and use non-personally identifiable information and aggregated, de-identified information to monitor Website traffic and to develop, test, research, and improve our products.
The Website may automatically receive and store certain types of non-personally identifiable information about how you use the Website and about your device(s), such as your browser type, web pages viewed, and the date and time that you used the Website. We use different types of technology to collect this information, such as log files, cookies, web beacons, and pixel tags.



We use “cookie” technology to provide you with a better user experience as you use the Website. A cookie is a tiny element of data that our Website can send to your browser, which is stored on your device and records your preferences and your use of the Website so we can recognize you when you return. We use cookies to help us understand how you use our Website so we can make it more relevant to you. You may set your browser to notify you when you receive a cookie or to not accept certain cookies. However, if you decide not to accept cookies in connection with our Website, you may not be able to take full advantage of all of the features of our Website.



We respect your privacy and, except as specified in this Privacy Policy, we will not collect, use or disclose your Personal Information without your prior consent. Your consent may be expressed or implied. You may expressly give your consent in writing, verbally or through any electronic means.


Where appropriate, ePIC will generally seek consent to use or disclose your Personal Information at the time of collection (for example, when you make an account). In certain circumstances, consent with respect to use or disclosure may be sought after the information has been collected but before use (for example, if ePIC wants to use information for a purpose other than those identified above).


The form of consent sought by ePIC may vary, depending upon the circumstances and type of information disclosed. In determining the appropriate form of consent, ePIC shall take into account the sensitivity of the Personal Information and the reasonable expectations of our Users. ePIC will seek express consent when the information is likely to be considered sensitive.


You may withdraw your consent at any time, subject to legal or contractual restrictions and with reasonable notice. In order to withdraw consent, you must provide notice to ePIC in writing at the contact information provided below.



Limiting Use, Disclosure and Retention
Unless required by law, or in connection with a business transaction (as described below), ePIC will not use, disclose or transfer your Personal Information for any purpose other than those described above without first identifying and documenting the new purpose and obtaining your consent, where such consent may not reasonably be implied.

We do not transfer, distribute, disclose, rent or sell any of your Personal Information to third parties except as provided for in this policy. We may share your information with our affiliates or with service providers and/or suppliers who help us run our operations, or fulfill your requests. We may also share your Personal Information with third party contractors, service providers, and suppliers that we have engaged to provide us with services or to perform services on our behalf, based on our instructions, such as data processing and storage companies or individuals and organizations that provide professional and/or administrative services to us.


Subject to the foregoing, only ePIC and our affiliates, service providers, suppliers, and/or employees with a need to know, or whose duties reasonably so require, are granted access to Personal Information about our Users. All such employees will be required, as a condition of employment, to contractually respect the confidentiality of our Users’ Personal Information.


If all or a portion of our business, or one or more of our divisions, is acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation, liquidation or another similar transaction, your Personal Information may be one of the transferred assets and you agree to the transfer of your Personal Information in such case.


ePIC will retain Personal Information for only as long as required to fulfill the purposes identified above or as required by law. Personal Information that is no longer required to fulfill the identified purposes will be destroyed, erased or made anonymous according to the guidelines and procedures established by ePIC.



Law Enforcement Requests
We may disclose Personal Information without your knowledge or consent if we receive an order, subpoena, warrant or other legal requirement issued by a court, tribunal, regulator or other person with jurisdiction to compel disclosure of your Personal Information. If we receive a written request from a police officer or other law enforcement agency with lawful authority to request access to your Personal Information in the course of an actual or potential investigation into a breach of a law, our policy is to provide the requested information.



Storage Outside of Canada
Your Personal Information may be used, processed, disclosed, or stored by us or our service providers outside of Canada. If your Personal Information is used or stored outside of Canada, it will also be subject to the laws of the country in which it is used or stored. By using the Website, you agree that your Personal Information may be transferred to the United States of America and/or Hong Kong.



Children and Minors
Our Website is not directed to children under the age of 13 years. We will not knowingly collect Personal Information about a child under the age of 13. We do not allow minors (persons who are under the age of majority in their place of residence) to create accounts, make purchases or enter contests or promotions.



How Can I Access My Personal Information?
Upon request, ePIC will provide you with information regarding the existence, use, and disclosure of your Personal Information. ePIC will respond to an application for individual access to Personal Information within a reasonable time and at minimal or no cost to you. You may challenge the accuracy and completeness of the information and have it amended as appropriate.


In certain circumstances, ePIC may not be able to provide access to all the Personal Information it holds about you. Exceptions may include information that is prohibitively costly to provide, information that contains references to other individuals, information that cannot be disclosed for legal, security or commercial proprietary reasons, or information that is subject to solicitor-client or litigation privilege. ePIC will provide the reasons for denying access upon request.



ePIC protects your Personal Information using security safeguards appropriate to the sensitivity of the information. ePIC has physical, technical, and organizational measures in place to protect Personal Information against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification.


Our methods of protection include:

  • Physical measures, such as filing cabinets which are kept locked when not in use and access restrictions that apply both to ePIC’s place of business in general and to internal offices as well;
  • Organizational measures, such as security clearances and limiting access to Personal Information on a need to know basis; and
  • Technological measures, such as the use of passwords, firewalls, and encryption.

We also require that our service providers safeguard your Personal Information.


This Privacy Policy shall be governed by, interpreted and enforced in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.

Contact Us
Please contact our Privacy Officer if you have any questions about this Privacy Policy or our privacy practices generally. All inquiries or complaints involving ePIC’s handling of Personal Information or compliance with this Privacy Policy shall be directed to ePIC’s Privacy Officer, and ePIC shall investigate all complaints.

Our Privacy Officer will make reasonable efforts to respond to inquiries or complaints within 14 business days of receipt, and to resolve such complaints within 30 days of receipt of the initial complaint.

For more information, please contact our Privacy Officer as follows:
ePIC Blockchain Technologies Inc.
c/o Privacy Officer