Terms and ConditionsDated: July 13, 2021
The following are the terms and conditions between you and EPIC ASIC ASIA LIMITED (and together with the receipt of payment and shipping confirmation, the “Terms and Conditions”) that apply to your order and/or purchase of products, including without limitation the SC200 Siacoin Miner through the website, http://www.epicblockchain.io (the "Site”). By placing your order for product, you agree to be bound to these Terms and Conditions. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS, YOU MUST NOT PLACE AN ORDER FOR PRODUCT. The terms "you", "your", and "yours" refer to anyone accessing the Site and placing an order for and/or purchasing product. The terms “ePIC”, "we", "us," and "our" refer to EPIC ASIC ASIA LIMITED. You represent and warrant that you are the age of majority in your jurisdiction of residence and can legally enter into binding contracts.
HOW TO ORDER THROUGH THE SITEAfter placing an order, you will receive an order receipt confirmation email from us acknowledging that we have received your order. Please note that this email does not mean that your order has been accepted or confirmed. Your order constitutes an offer to us to buy a product. After receiving your payment, we will send a payment receipt email notifying the receipt of your payments. We reserve the right to cancel your order if we fail to receive your payments in the period designated by us. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you a shipping confirmation email confirming the shipment of your order. Your order will only be accepted by us and a contract will only be formed with us when we send you the shipping confirmation. The contract will relate only to those products whose shipment we have confirmed in the shipping confirmation. We will not be obliged to supply any other products which may have been part of your order but are not included in the shipping confirmation. We reserve the right to cancel your order at any time before we have accepted the order and shipped the products and we may rescind our acceptance and cancel your order where:
- there has been an obvious error in price;
- it is possible that the product cannot be shipped to the designated address due to laws and regulations, including the change of custom’s policy or import control of a certain country or other Force Majeure event; or
- the product is no longer in our or our third party fulfillment provider's inventory.
PRICES AND AVAILABILITY OF PRODUCTSPrices and availability of products on the Site are subject to change without notice. Errors will be corrected when discovered but we are not responsible for pricing, typographical, or other errors. Despite our best efforts, the products (and related specifications and information) listed on our Site may be outdated. Prices of products on the Site are stated in United States dollars. The payments for Orders are accepted either through credit card (Stripe payment processor), the Tether (“USDT-ERC20”) payment network or via wire transfer in USD. In the event you choose to pay in USDT-ERC20, in order to facilitate the transaction, we will calculate the Tether amount for payment instructions according to our chosen exchange rate. Later changes to the exchange rate of USD/USDT or EUR/USDT have no effect on the amount to be paid for your placed order. On occasion, you may be able to place a product in your shopping cart and submit your order for processing, but your order is subsequently canceled due to the unavailability of product. You acknowledge that products may be sold quickly and there may be a short time gap after an order has been submitted, but where the product is no longer available. You agree that we may cancel your order after you have received an Order Receipt Confirmation or a Payment Receipt without penalty. On very rare occasions, you may receive a Shipping Confirmation from us, but the product is no longer available in our or our third party fulfillment provider's inventory. You agree that we may rescind our acceptance and cancel your order without penalty if we are unable to ship the product you ordered due to unavailability. All purchases are final. You consent to receive sales invoices electronically. Electronic invoices will be made available in the User Profile area of the Site.
NOTICE TO SITE USERS ON TAX AND CUSTOMS DUTIESAll prices for products sold by us and invoiced by us are without value added tax and customs duties. You are solely responsible to consult with your state and local tax lawyers to determine compliance with tax laws and regulations in your area and pay all the outstanding taxes and duties if applicable according to your tax residential law. You hereby waive your right to claim that the tax collected on any purchase is incorrect in any respect and agree to hold harmless EPIC ASIC ASIA LIMITED, EPIC BLOCKCHAIN TECHNOLOGIES INC., their affiliates and their respective officers, directors, employees, agents and representatives, for any harm or other damages you may incur as a result of our error in calculating the taxes you owe for your purchases.
DELIVERY SERVICEDelivery will only be arranged after the order is fully paid. Delivery service is provided by third parties such as DHL and will be subject to the terms and conditions of such third parties. Please note that unless otherwise stated on the Site, the delivery time periods are just estimates, and they are not guaranteed delivery times and should not be relied upon as such. Subject to the limitations stated below, shipping of the products shall be CIP (carriage and insurance paid to in accordance with the definition in Incoterms 2010) to the designated location. You shall obtain in due time, any and all approvals, permits, authorizations, licenses and clearances required by the applicable laws for the import of the products to the country where the designated location is, and shall be responsible for any and all additional expenses, fees and charges in relation to such import. Upon delivery of the products to the third party carrier, the title and the risk of damage and loss of the products shall be transferred to you.
UNDELIVERABLE PARCELSOccasionally parcels are returned to us as undeliverable. We will re-dispatch your order, where possible, but any and all charges and expenses for re-dispatch (“Return Expense”) shall be borne by you. If you would like to ask for our assistance in redelivering such product(s) or assist in any other manner, and if we, at our sole discretion decide to provide this assistance, then in addition to the Return Expense, you shall also pay an administrative fee of 20% of the total purchase price payable by you for any such order. Additional shipping charges might occur if the package could not be delivered to the address you provided in your order, and you shall bear all such additional charges and expenses. FAILURE TO DELIVER You are entitled to issue a written enquiry to us if we have already issued the Shipping Confirmation but failed to deliver the products in accordance with the Shipping Confirmation. You are entitled to cancel the order if we failed to deliver the products to the carrier within 60 days after the receipt of your written enquiry.
FAILURE TO DELIVERIf we have issued a Shipping Confirmation and such order has not been delivered in accordance with the Shipping Confirmation, you may provide us with a written request for information. If we have not delivered the products to the carrier within 60 days after receipt of such written request, you may cancel the order and we will refund your purchase price less an administration fee of 20% of such purchase price.
REFUNDSIn the event, we are unable to ship your order more than 60 days after the promised date, we will refund your order. In the event that we cannot repair or replace your product within the warranty period and you have not violated the Warranty Limitations, we will refund you a portion of the purchase price (excluding shipping). Unrepairable product outside the Warranty period do not qualify for any refunds. For clarity, we do not provide refunds on products except if we are unable to ship your order, we cannot repair or replace your product within the Warranty Period (as hereinafter defined) in accordance with these Terms and Conditions, or your order is cancelled in accordance with the terms of these Terms and Conditions.
WARRANTYWe warrant the product to be free from defects in materials and workmanship under regular use as defined in user manuals during the Warranty Period. The warranty period is 6 months and commences on the date of delivery of the product to the carrier (the “Warranty Period”). If a Warranty Service is provided, we further warrant the replaced product and/or its parts or components to be free from defects in material and workmanship for a period of thirty (30) days from the date of delivery to the carrier, or the remainder of the Warranty Period, whichever is greater. You agree that the repair or replacement of the Product during the Warranty Period is the sole and exclusive remedy for any defective product. This warranty is non-transferable and is enforceable only by the original purchaser. Any product that has not been purchased as new from us or our authorized vendor and/or its associates is expressly excluded from this warranty. This warranty does not apply to products that are obtained as a result of the purchase of a product not sold by us. We reserve the right to make changes or improvements in design, firmware or manufacturing without assuming any obligation to change or improve products previously manufactured and/or sold.
WARRANTY LIMITATIONSWe warrant the product, its components and labor to be free from defects in material and workmanship under regular uses defined in user manuals and this Warranty during the warranty period. The warranty period is 6 months and commences on the date of delivery of the product to the carrier. We further warrant the replaced product and/or its parts or components to be free from defects in material and workmanship for a period of thirty (30) days from the date of delivery to the carrier, or the remainder of the warranty period, whichever is greater.
WARRANTY LIMITATIONSWe offer no warranty for pre-installed software, its quality, performance, functionality, or compatibility for a particular purpose. We do not warrant that the functions contained in the software will meet specific requirements or that the operation of the software will be uninterrupted or error-free. The product is sold “as is”. To the greatest extent permitted by applicable law, this warranty does not apply to:
- normal wear and tear;
- damage resulting from accident, abuse, misuse, neglect, improper handling or improper installation;
- damage or loss of the product caused by undue physical or electrical stress, including but not limited to moisture, corrosive environments, high voltage surges, extreme temperatures, shipping, or abnormal working conditions;
- damage or loss of the product caused by acts of nature including, but not limited to, floods, storms, fires, and earthquakes; damage caused by operator error, or non-compliance with instructions as set out in accompanying documentation;
- alterations by persons other than us, associated partners or authorized service providers;
- products, on which the original software has been replaced or modified by persons other than us, associated partners or authorized service facilities;
- counterfeit products;
- damage or loss of data due to interoperability with current and/or future versions of operating system, software and/or hardware;
- damage or loss of data caused by improper usage and behavior which is not recommended and/or permitted in the product documentation;
- failure of the product caused by usage of the products not supplied by us;
- hash boards or chips are burnt.
WARRANTY SERVICEDuring the warranty period, we will undertake to repair, or based on our sole discretion, to replace a defective part/component of the product or a defective product by an identical or similar (e.g. newer) version of the part/component of the product or the product, unless the defect was the result of warranty limitations. The repair of the product during the Warranty Period is free of charge for the parts, components and labor necessary in order to perform the repair and restore the product's proper operating condition, provided the unit is returned otherwise undamaged and shipping prepaid, including insurance, to our service processing facility. The costs incurred in connection with the returning of the product, part, or component to our service processing facility shall be borne by you. If the product, part, or component is returned uninsured, you assume all risks of loss or damage during shipment. To access the warranty service: Please contact email@example.com with a description of the warranty issue and any supporting documentation and pictures. If we determine that repairs or service are required under a Warranty, we will issue a Return Manufacturer Authorization (“RMA”) and instructions on how to return your product for service. Upon issuance of the RMA, we will request and you will provide a USD $100 deposit for all return shipping cost to process your warranty service. If the return shipping cost is less than USD $100, the remainder of the deposit will be transferred back to you. If the return shipping cost is more than USD $100, an invoice with the total return shipping fees will be sent to you and you will pay for such additional costs before the product will be returned back to you. In the event that your product does not qualify for Warranty due to neglect, environmental damage, it is outside of the Warranty Period and/or any other Warranty exclusions, you will be provided with an estimate of the repair cost. We will require payment of the estimated repair cost as a deposit before proceeding with any repairs. We will issue an RMA and instructions on how to return your product for service. Upon issuance of the RMA, we will send a request for the deposit and you will pay such deposit for the estimated repair costs. If the estimate is less than the actual service fee, the remainder of the deposit will be transferred back to you. If the actual service fee is more than the estimate, we will send you an invoice for the remaining amount and you will pay for such additional fees before the product will be returned back to you. ePIC reserves the right to repair or replace your product with another of similar condition in its sole discretion. Warranty on any repairs or service will be the longer of 14 days or the reminder of your original Warranty. Payments under this section will be made in accordance with the PRICES, PAYMENT AND AVAILABILITY OF PRODUCT section above. THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS, TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF PROPRIETARY AND INTELLECTUAL PROPERTY RIGHTS.
PROPRIETARY RIGHTSAll right, title, and interest in the intellectual property (including all copyrights, patents, trademarks, trade secrets, and tradenames) in the products and materials shall belong solely and exclusively to us (or are licensed to us), and you shall have no rights whatsoever in any of the intellectual property, except as expressly granted in this Agreement.
TRADEMARKSEPIC ASIC, EPIC BLOCKCHAIN TECHNOLOGIES, SC200, and all other marks which may or may not be designated on the Site by a "TM" "®" "SM" or other similar designation, are used on this Site under the license of the authorized entity. The graphics, logos, page headers, button icons, scripts, and service names are used on this Site under the license and/or permission of the authorized entity. EPIC ASIC ASIA LIMITED’s trademarks and trade dress may not be used in connection with any other product or service, or in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits EPIC ASIC ASIA LIMITED. All other trademarks that appear on the Site are the property of their respective owners, who may or may not be affiliated with, connected to EPIC ASIC ASIA LIMITED.
LIMITATIONS OF LIABILITYTo the greatest extent permitted under applicable law, you acknowledge and agree that none of us, our affiliates or our respective directors, officers, employees and agents, under any circumstances, will be liable for any direct, indirect, incidental, special, exemplary or consequential loss or damages (including but not limited to loss of goodwill, loss of business, loss of anticipated profits, loss of revenue, loss of contract, or loss of business opportunity even if we are expressly advised of the possibility of such damages) of any kind. To the greatest extent permitted under applicable law, you acknowledge and agree that none of us, our directors, officers, employees, licensors and agents, under any circumstances, will be liable for any direct, indirect, incidental, special, exemplary or consequential loss or damages (including but not limited to loss of goodwill, loss of business, loss of anticipated profits, loss of revenue, loss of contract, or loss of business opportunity even if we are expressly advised of the possibility of such damages) of any kind, regardless of the cause of action or the theory of liability or the foreseeability of such damages, whether in contract, tort (including negligence, willful misconduct, gross negligence, fundamental breach, breach of a fundamental term), strict liability or otherwise. You assume the risk when purchasing products for a commercial or business use or application.
REPRESENTATIONS AND WARRANTIESYou represent and warrant that:
- (a) You are not the target of economic sanctions administered by the Office of Foreign Assets Control of the U.S. Department of the Treasury, the U.S. Department of State, the United Nations Security Council, the European Union, Her Majesty’s Treasury or Singapore (“Sanctions”), including by being listed on the Specially Designated Nationals and Blocked Persons (SDN) List maintained by OFAC or any other Sanctions list maintained by one of the foregoing governmental authorities, directly or indirectly owned or controlled by one or more SDNs or other Persons included on any other Sanctions list, or located, organized or resident in a country or territory that is the target of Sanctions;
- (b) The purchase of the products will not violate any Sanctions or import and export control related laws and regulations. (c) You agree that you will not sell, ship, or otherwise transfer any products purchased from or supplied by us to any countries or territories that is the target of Sanctions.
- (d) All information provided by you is and shall be true and correct, and the information does not contain and will not contain any statement that is false or misleading.